Shipping Policy

Processing Time: Orders placed with Alpha Omega Vitality are typically processed and shipped within 1-3 business days from the date of purchase. During peak seasons or promotional periods, processing times may be extended, and we appreciate your understanding.

Shipping Methods and Rates: We offer a variety of shipping options to cater to your needs. Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the available shipping options and associated rates during the checkout process.

Domestic Shipping (United States):

  • Standard Shipping: 3-7 business days
  • Express Shipping: 1-3 business days

International Shipping:

  • Standard International Shipping: 7-14 business days (may vary based on destination)
  • Express International Shipping: 4-7 business days (may vary based on destination)

Please note that the mentioned shipping times are estimates and may be subject to delays caused by factors beyond our control, such as customs processing or unforeseen postal service disruptions.

Order Tracking: Once your order has been dispatched, you will receive a confirmation email containing tracking information. You can use this information to monitor the progress of your shipment. Tracking details are also accessible through your account on our website.

Customs and Import Duties: International customers are responsible for any customs fees, taxes, or import duties that may apply to their order. Prior to placing an order, please be aware of your country's import regulations and fees.

Incomplete or Incorrect Addresses: It is the customer's responsibility to provide accurate and complete shipping information. Alpha Omega Vitality is not liable for orders that are lost or delayed due to incorrect or incomplete addresses provided by the customer. Kindly double-check your shipping details before finalizing your purchase.

Shipping Changes: Should you need to modify your shipping address or have any special shipping requests, please contact our customer support team promptly. While we will do our utmost to accommodate your request, changes may not be feasible once the order has been shipped.

If you have any inquiries or concerns regarding our shipping policy, feel free to reach out to our customer support at [customersupport@alphaomegavitality.com].

Thank you for choosing Alpha Omega Vitality. We value your trust and are committed to delivering a seamless shipping experience for your vitality essentials.